Privacy Policy

Privacy Policy

Last Updated: June 2026

Welcome to WellnessFromChina™.

Your privacy is important to us. This Privacy Policy explains how WellnessFromChina™ ("we," "our," or "us") collects, uses, and protects your personal information when you visit our website, place an order, or interact with our services.

By using our website, you agree to the practices described in this Privacy Policy.

Information We Collect

We may collect the following types of information:

Personal Information

When you place an order, create an account, subscribe to our newsletter, or contact us, we may collect information such as:

  • Full Name

  • Email Address

  • Shipping Address

  • Billing Address

  • Phone Number

  • Payment Information

  • Order History

Payment information is processed securely through third-party payment providers and is not stored on our servers.

Automatically Collected Information

When you visit our website, certain information may be collected automatically, including:

  • IP Address

  • Browser Type

  • Device Information

  • Operating System

  • Pages Visited

  • Time Spent On Pages

  • Referring Websites

This information helps us improve website performance and user experience.

How We Use Your Information

We may use your information to:

  • Process and fulfill orders

  • Provide customer support

  • Communicate order updates

  • Respond to inquiries

  • Improve our website and services

  • Send promotional emails (if you have opted in)

  • Prevent fraud and unauthorized transactions

  • Comply with legal obligations

Email Marketing

If you subscribe to our newsletter, we may send occasional emails regarding:

  • New products

  • Promotions

  • Wellness content

  • Company updates

You may unsubscribe at any time by clicking the unsubscribe link included in our emails.

Cookies And Tracking Technologies

Our website uses cookies and similar technologies to improve functionality and analyze website traffic.

Cookies may be used to:

  • Remember your preferences

  • Keep items in your shopping cart

  • Analyze website performance

  • Personalize your shopping experience

  • Measure advertising effectiveness

You may disable cookies through your browser settings; however, some website features may not function properly.

Third-Party Services

We may share limited information with trusted third-party providers that assist in operating our business, including:

  • Payment Processors

  • Shipping Carriers

  • Email Marketing Platforms

  • Analytics Providers

  • Advertising Platforms

These providers only receive information necessary to perform their services.

Shopify

Our store is hosted on Shopify.

Shopify provides the e-commerce platform that allows us to sell products and services to you.

For additional information regarding Shopify's privacy practices, please visit Shopify's Privacy Policy.

Payment Processing

Payments are securely processed through trusted payment providers.

We do not store complete credit card information on our servers.

All payment transactions are encrypted and handled through secure payment gateways.

Data Security

We implement reasonable technical and organizational measures designed to protect your personal information from unauthorized access, misuse, alteration, or disclosure.

While no online transmission can be guaranteed 100% secure, we strive to use commercially acceptable methods to protect your information.

International Users

By using our website, you understand that your information may be processed and stored in countries where our service providers operate.

These countries may have data protection laws different from those in your jurisdiction.

Children's Privacy

Our website is not intended for individuals under the age of 13.

We do not knowingly collect personal information from children.

If we become aware that personal information has been collected from a child, we will take reasonable steps to delete it.

Your Rights

Depending on your location, you may have rights regarding your personal information, including:

  • Accessing your data

  • Correcting inaccurate information

  • Requesting deletion of personal information

  • Restricting certain processing activities

  • Withdrawing consent where applicable

To exercise these rights, please contact us using the information below.

Changes To This Privacy Policy

We may update this Privacy Policy from time to time.

Any changes will be posted on this page with an updated revision date.

Your continued use of our website after changes are posted constitutes acceptance of those changes.

Contact Us

If you have questions regarding this Privacy Policy or your personal information, please contact us:

Email: support@wellnessfromchina.com

We typically respond within 24–48 business hours.

WellnessFromChina™

Ancient Chinese Wellness For Modern Life